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FAQ

ORDERING

What payment methods are accepted when purchasing from IMBODHI?
We accept Paypal, and almost any kind of credit or debit card: Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

 

SHIPPING

How much do I have to pay for shipping?
We offer free shipping anywhere in the USA!

When will my order be shipped?
For orders within the US, your order will typically be delivered within 3-5 business days.

How will I know that my order has been shipped?
Once the package leaves our warehouse, we will send you an email with the confirmed ship date and tracking number.

Do you ship to PO boxes or APO/FPO addresses?
Yes, we do. 

Do you ship internationally?
Yes. We currently ship to Canada, UK, Australia, Brazil, Israel, Japan, and most of Europe. Please be aware that you may also be charged additional taxes, duties, and VATs to receive your IMBŌDHI package at home.

Can I change my order if I have made a mistake?
Yes, if you would like to make changes to your order, please email us [customercare@imbodhi.co] with any changes within 1 hour of your purchase and we will do our best to modify your order. 

 

RETURNS & EXCHANGES

What is your return policy?

If you are unhappy with your order, we will gladly accept returns for itemswithin 30-days of your purchase in the USA. Returned items must be unworn, unwashed, and in received condition free from any stains, animal hair, and scents. Any visibly worn or damaged items will be returned to the buyer and will not be eligible for a refund.

For international returns, we accept exchanges within 45-days of purchase. We cannot refund shipping fees on any international returns, and do not cover the return shipping fees. If you would like to initiate a return, please email our us at customercare@imbodhi.co, and we will work together to find the best solution for you. 

How do I return my item?
Go to our Returns Center, and print out a return shipping label.

When will I be refunded? 
Once we receive your returned item(s), you will be refunded within 48 hours. 

Exchanges
We do exchanges within 30-days of your purchase in the USA, and within 45-days internationally. 

Do I have to pay return shipping?
On the first exchange, we cover the return shipping costs. On any subsequent exchanges, we ask that the customer covers the return shipping costs.

 

FIT & SIZING

How should my onesie fit me?
Our bodysuits and jumpers are designed to fit so comfortably, to the point that you never want to take them off! If it doesn't feel that way, you may need an exchange. 

What size should I get?
Bodysuit and jumpsuit sizing is very dependent on height and torso length, so if you are tall, size up. Larger breasted women may also want to size up. Check out our size to make sure you pick the best size for you! If you have any additional questions in regards to sizing, feel free to email us: customercare@imbodhi.co

Care

Care Instructions
We recommend to machine wash your bodysuit(s) with warm water and hang dry. Wash with other similar fabrics (no towels or carpets!). For the first few washes, wash your bodysuit(s) with other garments of the same or similar color. 

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